Dominate in Business Quotes

“No matter how many customers you have, each is an individual. The day you start thinking of them as this amorphous collection and stop thinking of them as people is the day you start going out of business.”

“The customer's perception is your reality.”

“The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.”

“Make a customer, not a sale.”

“Your competition is everything else your prospect could conceivably spend their money on.”

“Take care of your relationships and the sales and money will take care of itself.”

“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.”

“If customers love you, the press will love you. If customers hate you, the press will hate you.”

“Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.”

“Business has only two functions: marketing and innovation.”

“Passion, creativity, and resilience are the most crucial skills in business. If you've got those, you're ready to embark on the journey.”

“Focus on your niche. Perfect your product or service as you go and learn from your customers. Just make sure that your brand's core business values and mission statement is always being honored. Stay authentic to your audience.”

“Over-deliver every time.”

“Sales are contingent upon the attitude of the salesman, not the attitude of the prospect.”

“If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.”

“Grow with discipline. Balance intuition with rigor. Innovate around the core. Don't embrace the status quo.”

“Nobody talks about entrepreneurship as survival, but that's exactly what it is and what nurtures creative thinking. Running that first shop taught me business is not financial science; it's about trading: buying and selling.”

“If you don't have a competitive advantage, don't compete.”

“Do things that don't scale.”

“I have always tried to make our people believe that we are the agents for our customers.”

“If you are not taking care of your customer, your competitor will.”

“The competitor to be feared is one who never bothers about you at all, but goes on making his own business better all the time.”

“You don't have to be the best, you just have to be the best at what you do.”

“Everything is worth what its purchaser will pay for it.”

“In business, the competition will bite you if you keep running, if you stand still, they will swallow you.”

“You take care of the customer with the best product and service you can make and profit follows you like your shadow”

“Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.”

“The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.”

“Statistics suggest that when customers complain, business owners and managers ought to get excited about it.”

“The only way to succeed is to be the best”

“Forget about your competitors, just focus on your customers.”

“Wherever you see a successful business, someone once made a courageous decision.”

“The goal as a company is to have customer service that is not just the best but legendary.”

“Whoever is closest to the customer wins.”

“Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.”

“Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.”

“The golden rule for every business man is this: Put yourself in your customer's place.”

“Culture is the ultimate competitive advantage.”

“The real value of a company is in its relationships.”

“The secret of business is to know something that nobody else knows.”

“Play by the rules, but be ferocious.”

“Create value before you capture value.”

“Wonder what your customer really wants? Ask. Don't tell.”

“An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.”

“Success and profitability are outcomes of focusing on customers and employees, not objectives.”

“The most important thing in business is to understand what people want.”

“Money was never a big motivation for me, except as a way to keep score. The real excitement is playing the game”

“Being the richest man in the cemetery doesn’t matter to me. Going to bed at night saying we’ve done something wonderful, that’s what matters”

“There is only one boss. The customer.”

“I never thought about becoming wealthy. It never crossed my mind. What really motivated me was to try to accomplish something”

“In business, it's better to mean a lot to a few rather than a little to many.”

“Drive thy business or it will drive thee.”

“What I love is to win. What I love is being number one”

“Don't find customers for your products, find products for your customers.”

“Quality means doing it right when no one is looking.”

“The quickest way to grow the sales of your business is to grow your people.”

“You can hype a questionable product for a little while, but you'll never build an enduring business.”

“If you're not a risk taker, you should get the hell out of business.”

“Business is a combination of war and sport.”

“In business, you don't get what you deserve, you get what you negotiate.”

“Ideas are easy. Implementation is hard.”

“Protocol and structure matter, but empathy defines how customers remember you.”

“Better understated than overstated. Let people be surprised that it was more than you promised and easier than you said.”

“To build a long-term, successful enterprise, when you don't close a sale, open a relationship.”

“If you want to build a company, you have to be willing to be embarrassed.”

“The most important single thing is to focus obsessively on the customer.”

“We don't make money when we sell things. We make money when we help customers make purchase decisions.”

“Competition is for losers.”

“In the modern world of business, it is useless to be a creative, original thinker unless you can also sell what you create.”

“Your customers are responsible for your company's reason for existing.”

“You need to earn and maintain that customer's trust every day, every transaction. The only way you can do that is by measuring everything.”

“The companies that I really admire the most are the ones that have a deep visceral understanding of why people use their service, and they figure out ways of making money that are completely consistent with how people are feeling and what they are doing at the time.”

“Your first sale is your best sale.”

“The best founders are relentlessly resourceful.”

“When a management with a reputation for brilliance tackles a business with a reputation for bad economics, it is the reputation of the business that remains intact.”

“A friendship founded on business is better than a business founded on friendship.”

“Do not focus on numbers. Focus on doing what you do best. It's about building a community who wants to visit your site every day because you create value and offer expertise.”

“The customer rarely buys what the company thinks it sells.”

“We see our customers as invited guests to a party, and we are the hosts.”

“Money is not a goal. The goal is to make companies grow, develop, be competitive”

“Your most unhappy customers are your greatest source of learning.”

“A big business starts small.”

“Customer service should not be a department; it should be the entire company.”

“Satisfied customers are the best source of advertisement.”