Dominate in Business Quotes

“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.”

“Quality is everyone's responsibility.”

“Money is not a goal. The goal is to make companies grow, develop, be competitive”

“The quickest way to grow the sales of your business is to grow your people.”

“Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.”

“If you are not taking care of your customer, your competitor will.”

“Create value before you capture value.”

“Wherever you see a successful business, someone once made a courageous decision.”

“Your most unhappy customers are your greatest source of learning.”

“Forget about your competitors, just focus on your customers.”

“Wonder what your customer really wants? Ask. Don't tell.”

“The companies that I really admire the most are the ones that have a deep visceral understanding of why people use their service, and they figure out ways of making money that are completely consistent with how people are feeling and what they are doing at the time.”

“An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.”

“If you want to build a company, you have to be willing to be embarrassed.”

“The competitor to be feared is one who never bothers about you at all, but goes on making his own business better all the time.”

“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

“Your customers are responsible for your company's reason for existing.”

“In business, the rearview mirror is always clearer than the windshield.”

“If you don't cannibalize yourself, someone else will.”

“Nobody talks about entrepreneurship as survival, but that's exactly what it is and what nurtures creative thinking. Running that first shop taught me business is not financial science; it's about trading: buying and selling.”

“To build a long-term, successful enterprise, when you don't close a sale, open a relationship.”

“Your margin is my opportunity.”

“Protocol and structure matter, but empathy defines how customers remember you.”

“The best founders are relentlessly resourceful.”

“Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.”

“If you're not a risk taker, you should get the hell out of business.”

“Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.”

“In business, the competition will bite you if you keep running, if you stand still, they will swallow you.”

“Business has only two functions: marketing and innovation.”

“There is only one boss. The customer.”

“Business is a combination of war and sport.”

“This process of Creative Destruction is the essential fact about capitalism.”

“Grow with discipline. Balance intuition with rigor. Innovate around the core. Don't embrace the status quo.”

“The secret of business is to know something that nobody else knows.”

“The customer's perception is your reality.”

“No matter how many customers you have, each is an individual. The day you start thinking of them as this amorphous collection and stop thinking of them as people is the day you start going out of business.”

“The real value of a company is in its relationships.”

“The most important single thing is to focus obsessively on the customer.”

“Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.”

“I have always tried to make our people believe that we are the agents for our customers.”

“The goal as a company is to have customer service that is not just the best but legendary.”

“We don't make money when we sell things. We make money when we help customers make purchase decisions.”

“Do not focus on numbers. Focus on doing what you do best. It's about building a community who wants to visit your site every day because you create value and offer expertise.”

“Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.”

“Quality means doing it right when no one is looking.”

“It's not the customers' job to know what they want.”

“Don't find customers for your products, find products for your customers.”

“When a management with a reputation for brilliance tackles a business with a reputation for bad economics, it is the reputation of the business that remains intact.”

“Everything is worth what its purchaser will pay for it.”

“Make a customer, not a sale.”

“Your competition is everything else your prospect could conceivably spend their money on.”

“The golden rule for every business man is this: Put yourself in your customer's place.”

“Better understated than overstated. Let people be surprised that it was more than you promised and easier than you said.”

“A big business starts small.”

“Drive thy business or it will drive thee.”

“The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.”

“You don't have to be the best, you just have to be the best at what you do.”

“Culture is the ultimate competitive advantage.”

“Success and profitability are outcomes of focusing on customers and employees, not objectives.”

“In the modern world of business, it is useless to be a creative, original thinker unless you can also sell what you create.”

“You need to earn and maintain that customer's trust every day, every transaction. The only way you can do that is by measuring everything.”

“In a crowded marketplace, fitting in is a failure. In a busy marketplace, not standing out is the same as being invisible.”

“The most important thing in business is to understand what people want.”

“Satisfied customers are the best source of advertisement.”

“Statistics suggest that when customers complain, business owners and managers ought to get excited about it.”

“We see our customers as invited guests to a party, and we are the hosts.”

“Whoever is closest to the customer wins.”

“Over-deliver every time.”

“Being the richest man in the cemetery doesn't matter to me. Going to bed at night saying we've done something wonderful, that's what matters”

“In business, it's better to mean a lot to a few rather than a little to many.”

“Your first sale is your best sale.”

“If you are not embarrassed by the first version of your product, you've launched too late.”

“Our plan is to lead the public with new products rather than ask them what kind of products they want. The public does not know what is possible, but we do.”

“Ideas are easy. Implementation is hard.”

“You can hype a questionable product for a little while, but you'll never build an enduring business.”

“Passion, creativity, and resilience are the most crucial skills in business. If you've got those, you're ready to embark on the journey.”

“It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them.”

“Customer service should not be a department; it should be the entire company.”

“The customer rarely buys what the company thinks it sells.”

“If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.”

“Success is not delivering a feature; success is learning how to solve the customer's problem.”

“Take care of your relationships and the sales and money will take care of itself.”

“If customers love you, the press will love you. If customers hate you, the press will hate you.”

“A friendship founded on business is better than a business founded on friendship.”

“The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.”

“Sales are contingent upon the attitude of the salesman, not the attitude of the prospect.”

“Anytime you're tempted to upsell someone else, stop what you're doing and upserve instead.”

“Focus on your niche. Perfect your product or service as you go and learn from your customers. Just make sure that your brand's core business values and mission statement is always being honored. Stay authentic to your audience.”

“If you don't have a competitive advantage, don't compete.”

“Do things that don't scale.”

“Money was never a big motivation for me, except as a way to keep score. The real excitement is playing the game”

“You take care of the customer with the best product and service you can make and profit follows you like your shadow”